VSD Discount Store Privacy Policy

This Privacy Policy explains how VSD Discount Store ("we", "us", "our"), operated by RSB Traders Limited, collects, uses and protects your personal information when you visit or make a purchase from our website.

Company Details

RSB Traders Limited t/a VSD Discount Store
Registered address: 91 Redfern Road, Tyseley, Birmingham, B11 2BH, United Kingdom
Company Registration Number: 09671933
Email: contact@vsddiscountstore.co.uk
Phone: 0121 516 3382

1. Information We Collect

When you place an order or create an account with us, we collect personal information such as:

  • Your name
  • Billing and delivery address
  • Email address
  • Telephone number
  • Payment details (processed securely by our payment providers)

When you browse our website, we also automatically receive certain information such as your IP address, browser type and device information to help us improve your experience and protect against fraud.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfil your orders
  • Communicate with you about your order or enquiries
  • Provide customer support
  • Improve and optimise our website
  • Detect and prevent fraud
  • Comply with legal obligations

With your consent, we may send you marketing emails about new products, offers or updates. You can unsubscribe at any time.

We will never sell or rent your personal information to third parties.

3. Legal Basis for Processing (UK GDPR)

We process your personal data under the following legal bases:

  • To perform a contract when you place an order
  • With your consent for marketing communications
  • To comply with legal obligations
  • For our legitimate business interests such as fraud prevention and service improvement

4. Sharing Your Information

We share your personal information only with trusted third-party service providers who help us operate our business, including:

  • Payment processors
  • Delivery and courier companies
  • Website and hosting providers
  • Email and customer service platforms

These providers only receive the information necessary to perform their services and are required to protect your data.

Your information may be transferred outside the United Kingdom or European Economic Area where necessary. In such cases, we ensure appropriate safeguards are in place.

5. Payment Security

All payment transactions are processed securely through PCI-DSS compliant payment gateways such as Visa, Mastercard and PayPal.

We do not store your full card details on our servers. Any payment information you provide is encrypted using Secure Socket Layer (SSL) technology.

6. Cookies

Our website uses cookies to improve your browsing experience and provide essential site functionality.

Cookies may be used to:

  • Remember your preferences
  • Store items in your shopping cart
  • Analyse website traffic
  • Improve site performance

You can choose to disable cookies through your browser settings. Please note that some features of the website may not function correctly if cookies are disabled.

7. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Object to or restrict processing
  • Withdraw consent for marketing communications
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us using the details below.

8. Age Restriction

You must be 18 years of age or older to purchase vaping, smoking, or alcohol products from this website.

By using this website, you confirm that you meet the legal age requirement in the United Kingdom for these products. Any orders for vaping, smoking, or alcohol products placed by underage users will be cancelled.

9. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting and tax requirements.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Any updates will be posted on this page with a revised date.

This Privacy Policy was last updated on 6 February 2026.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Email: contact@vsddiscountstore.co.uk
Phone: 0121 516 3382

RSB Traders Limited t/a VSD Discount Store
91 Redfern Road, Tyseley, Birmingham, B11 2BH
United Kingdom