Shipping policy
Shipping Policy
We deliver across the UK. All prices include VAT.
Standard delivery (most items)
- Up to 15kg: £4.99
- 15kg to 30kg: £13.98
- 30kg to 45kg: £20.97
- 45kg to 60kg: £27.96
- 60kg to 75kg: £34.95
- Over 75kg: £41.94
Northern Ireland: £9.50 for orders up to 30kg.
Free standard delivery: on orders of £30 or more (basket total after discounts), at any weight, to England, Scotland, Wales and British Forces addresses. It covers our standard items only. Most drinks and water, bulky items, large toilet roll packs, pallet items and alcohol have their own delivery charge (below), which still applies when your order is £30 or more. Not available for Northern Ireland.
Most drinks, water and other heavy items: up to 15kg £6.99, 15kg to 30kg £13.98, 30kg to 45kg £20.97, 45kg to 60kg £27.96, over 60kg £34.95. Northern Ireland: £9.50 up to 30kg.
Bulky items (for example planters, laundry baskets, bins, jerrycans and 36 roll toilet roll packs): up to 5kg £9.99, 5kg to 15kg £14.99, 15kg to 30kg £19.99, over 30kg £29.99. Northern Ireland: up to 5kg £14.99, 5kg to 15kg £19.99, 15kg to 30kg £24.99.
Large toilet roll packs (18 and 24 rolls): up to 2kg £6.99, 2kg to 3kg £8.99, 3kg to 5.1kg £13.99, 5.1kg to 7.6kg £19.99, 7.6kg to 10.2kg £26.99, 10.2kg to 15.2kg £39.99, 15.2kg to 30kg £69.99, over 30kg £99.99. Northern Ireland: £3.00 more at each weight.
Pallet items (for example 60 litre compost): £80.00, England, Scotland and Wales only.
Mixed baskets: if your order has items from more than one of these groups (for example standard items with drinks or alcohol), the delivery charge for each group is added together and shown at checkout as one "Shipping" charge. Next-day delivery is not offered on mixed baskets.
Next-day delivery: £7.99 for orders up to 15kg, to England, Scotland, Wales and British Forces addresses. Not available for alcohol, bulky items, pallet items, mixed baskets or Northern Ireland. Order before 2pm for next-day delivery.
Orders containing alcohol: £4.99 up to 10kg, £6.99 10kg to 15kg, £13.98 15kg to 30kg, £20.97 30kg to 45kg, £27.96 45kg to 60kg, £34.95 over 60kg, anywhere in the UK including Northern Ireland (not included in free delivery).
Free click & collect: Collect your order for free from our Tyseley store at 91 Redfern Road, Tyseley, Birmingham B11 2BH. We'll let you know when your order is ready.
Age-restricted products: Alcohol and other age-restricted products are only sold to customers aged 18 or over. Challenge 25 applies: the recipient must be 18+ and may be asked for photo ID on delivery or collection.
Delays: We dispatch orders as quickly as we can, but courier delays can sometimes happen. If your order hasn't arrived, please get in touch and we'll help.
Contact us: contact@vsddiscountstore.co.uk or 0121 516 3382
RSB Traders Ltd, Company No. 09671933, VAT No. GB252254132, 91 Redfern Road, Tyseley, Birmingham B11 2BH